Shipping policy

At PetsMust, we strive to provide efficient and reliable shipping for our customers. Here's our shipping policy:

1. Within State Shipping:
We understand the importance of timely delivery, which is why we aim to ship products within the state within 2 working days. Once your order is processed and confirmed, our team will ensure prompt dispatch and provide you with tracking information.

2. Outside State Shipping:
For orders outside of our local state, please allow an additional day for processing. Once your order is processed, we will ship it within 3 working days. The actual delivery time may vary based on the distance between our location and the destination.

3. Delivery Time:
The delivery time will depend on the distance between our facility and your location. Generally, deliveries within the local state should be expected within 2-3 working days, while deliveries outside the local state may take 5 - 7 days.

Please note that unforeseen circumstances such as extreme weather conditions or logistical issues beyond our control may occasionally cause delays. However, we will do our best to keep you informed and ensure a smooth shipping experience.

If you have any questions or require further assistance regarding shipping, feel free to reach out to our customer support team. We appreciate your understanding and thank you for choosing PetsMust!